|Full Title:||Plurilingualism & Labour Market, Quality Communication|
|Start Date:||25-Oct-2012 - 26-Oct-2012|
|Meeting Email:||click here to access email|
The two-day conference is organized by the Department of Modern Languages and Literatures and the International Centre for the Study of Plurilingualism of the University of Udine, Italy, in cooperation with Do.Ri.F.-University, and is part of a series of initiatives organized by Do.Ri.F on the broad theme of plurilingualism in the labour market.
Like pluriculturalism, plurilingualism in the labour market has often been analyzed as a cause of misunderstanding and management difficulties, opening the way to the discipline of ‘intercultural management’. However, plurilingualism is also studied as a personal and professional resource for the European citizen (see the recent conference ‘Multilingual Competences for Professional and Social Success in Europe’ organized in Warsaw in September 2011, by the presidency of the European Council).
Plurilingual practices involve several professionals in guaranteeing an optimal quality of communication among company members, and between the company and its clients. On the one hand, as a result of international migration, significant demographic changes are altering the structure of the Italian population, notably in the North-East (see the Italian National Institute for Statistics ISTAT demographic indicators, 2010 and 2011). On the other hand, it is one of the most significant features of globalization today, that business internationalization compels communication with more and more counterparts abroad. The emergence of ‘global English’ or ‘Globish’ is one of the possible answers to these communicative needs, and its use can intersect local languages. Linguistic and cultural perspectives in the workplace are particularly challenging where communication and cooperation are crucial, in activities such as human resources management, safety and security management, and communication with customers. Effective communication in multilingual and multicultural contexts is of paramount importance in emergency situations, for example in healthcare settings.
The following session(s) will be held during this meeting:
Plurilingualism Healthcare Service. Institutions&People
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