LINGUIST List 11.1336

Fri Jun 16 2000

Jobs: Linguist Team Management, e-placers.com

Editor for this issue: Naomi Ogasawara <naomilinguistlist.org>

Directory

1. Patrick Mertens, Linguist Team Management at e-placers.com, Massachusetts USA

Rank of Job: Management
Areas Required: team management
Other Desired Areas: some technical
University or Organization: e-placers.com
Department: Recruitment
State or Province: Massachusetts
Country: USA
Final Date of Application: 7/15/00
Contact: Patrick Mertens linguiste-placers.com

Address for Applications:
103 Union Street
Watertown
MA 02472
USA

The Linguist Team Leader is responsible for direct supervision of 8-10
in-house linguists and provides editing, proofing, and quality 
assurance support on translation projects (40 managerial tasks/60 
linguistic tasks). 
The Linguist Team Leader has broad experience in formatting, using 
localization and language tools and works with firm's linguists to 
ensure that quality work is delivered and project deadlines are met. 
The Linguist Team Leader consults with internal and external clients 
on linguistic issues.

RESPONSIBILITIES:

* Effectively maintain a motivated, well-trained, productive team 
 through hiring, training, and coaching.
* Train and mentor new linguists.
* Ensure timely and accurate performance and reporting.
* Balance time spent directly supervising team members and providing 
 feedback for overall group effectiveness.
* Conduct ongoing management performance and quarterly performance reviews.
* Collaborate with Sales and Project Management to analyze and quote 
 project deliverables.
* Edit and proofread technical documentation in your native language(s).
* Provide quality assurance support in multiple languages.
* Meet deadlines and produce quality work as defined by scheduling 
 documents and Action Sheets.
* Adhere to firm's quality standards and style guides.
* Develop and maintain quality and accurate translation memories and 
 glossaries.
* Develop support documentation, client-specific style guides, 
 client-specific glossaries.
* Approve, evaluate and manage vendors according to project guidelines 
 and standards.

PREREQUISITES/QUALIFICATIONS:

* 3 languages for European/Latin American linguists: native language, 
 English and 1 language
* 2 languages for Asian linguists: native Asian language, and English
* Strong computer skills in word-processing, desktop publishing and 
 translation tools required.
* Demonstrable translating competency and proven ability to edit and 
 proofread technical documentation.
* Strong organizational, time management, spoken and written 
 communication skills.

EDUCATION and/or EXPERIENCE:

* 2+ years proven experience managing.
* Accredited translation school degree.
* Minimum 4 years of translation/localization experience.

CLIENT - Team Leader Reports To: Manager of Production Services

POSITION PROFILE: The Team Leader is responsible for direct supervision
 of the Composition Team at Firm. This includes direct 
 employee management responsibilities for 5 to 10 hourly 
 individual contributors, comprised of both compositors 
 and proofers, who work either the day or evening (2nd)
 shift.
 The Team Leader must acquire the skills necessary to act 
 effectively as an individual contributor (a compositor 
 creating and converting financial documents according to 
 customer specifications) when work is available and 
 there are no time-critical management tasks to perform. 
 Compositor time vs. management time will be approximately 
 60/40.
 This position will primarily work a split shift, 
 from 12 noon to 8:30 p.m; however, for management and 
 workload balancing requirements, on some occasions it 
 will be necessary to work the day shift or the evening (2nd) 
 shift.

RESPONSIBILITIES: 

* Effectively maintain a motivated, well-trained, and productive team 
 through hiring, training, and coaching.
* Ensure that the firm team actively seeks out targeted non-English 
 composition work from the client's network to meet revenue goals.
* Achieve superior business results from the group in terms of quality and 
 volume of output vs. established goals and work standards, productive use of
 personnel, and client satisfaction.
* Ensure timely and accurate performance and reporting of completed work.
* Work with staff, for mmanagement, and CLIENT to evolve highly effective and 
 productive processes for handling non-English composition work.
* Balance time spent directly processing client work with the supervisory and 
 management task requirements for overall group effectiveness.
* Work with firm management to provide bi-directional communications to/from 
 employees and to foster optimal integration of the work group within 
 the firm.
* Conduct ongoing performance management and quarterly performance reviews.
* Responsible for creating and editing financial legal documents using both 
 proprietary software and personal computer software in a fast turn around 
 production environment.
* Responsible for accurate and timely creation, revision, output and 
 proofreading of all financial legal documents processed for professional 
 printing or electronic filing.

PREREQUISITES/QUALIFICATIONS:

EDUCATION and/or EXPERIENCE: 

* BA/BS or higher
* 3+ years as a supervisor/manager

JOB KNOWLEDGE/SKILLS REQUIRED: 

* Demonstrated ability to lead, supervise, and motivate a team.
* Strong PC experience and a familiarity with desktop publishing and 
 typesetting applications and HTML.
* Excellent interpersonal, organizational, and written communication 
 skills with knowledge of English composition, grammar and spelling.
* Near-native fluency in written and spoken German required, fluency 
 in French highly desirable.
* Minimum typing speed of 50 w.p.m. with 90% accuracy and exceptional 
 attention to detail.
* Strong customer focus is a must.
* Ability to work under pressure in a high production environment, to 
 perform independently, and interface with co-workers to participate 
 in team efforts.
* Legal corporate and securities experience a plus.
* WEB /Publishing Team Leader; Reports To:Manager of Production Services

POSITION PROFILE: The WEB Publishing Team Leader produces timely, quality 
 work for Web/Publishing projects and is responsible quoting,
 planning, executing and troubleshooting Web projects. The 
 Team Leader communicates firm's Web/Publishing capability 
 to clients and prospects and is responsible for direct 
 supervision of the Web Publishing team of 8 to 10 people.

RESPONSIBILITIES: 

* Effectively maintain motivated, well-trained, and productive team through 
 hiring, training, and coaching.
* Ensure timely and accurate performance and reporting.
* Balance time spent directly supervising team members and providing QA 
 review for overall group effectiveness.
* Conduct ongoing management performance and quarterly performance reviews.
* Collaborate with Sales and Project Management to analyze and quote Web 
 localization deliverables.
* Localize Web sites using Web localization tools 
 (QuadSucker-Web, ITP Filter Pack, Localization Image Browser, etc) and 
 direct editing of HTML, XML, JavaScript, graphics, and animation.
* Research and recommend new software and technologies.
* Organize and plan all aspects of publishing to ensure cost effective, 
 quality, and timely delivery.
* Transfer knowledge to and within firm and effectively present process and 
 methodology to customers.

PREREQUISITES/ QUALIFICATIONS:

* Proven proficiency with Web developing tools (Flash, DreamWeaver, NetObjects,
 ColdFusion, etc.).
* Knowledge of HTML, SGML, XML, DHTML, JavaScript, CGI/PERL, C/C++,
 Visual Basic, and Java highly desirable.
* Familiarity with Enterprise level database (Oracle, Informix, DB2, 
 and SQL).
* Experience with PhotoShop, Corel Draw, or other graphics applications 
 a must.
* Understanding of software production, data management, publication, 
 and performance and reliability issues.
* Experience with QA and troubleshooting Web sites.
* Good understanding of the software development cycle, especially QA 
 and debugging tools.
* Experience with Unicode standards and MS GUI guidelines as applied in
 international practices.
* Strong organizational, time management, spoken and written communication 
 skills.
* Fluency in a foreign language highly desirable; experience working 
 with foreign language text encoding, code pages, and double-byte
 encoding necessary.

EDUCATION and/or EXPERIENCE: 

* 2+ years proven experience managing a technical staff.
* 3+ years professional experience in Web development.
* BS in Computer Science, Graphic Design, multimedia, or equivalent.