LINGUIST List 11.1358

Mon Jun 19 2000

Jobs: Knowledge Representation, GateSource Partners

Editor for this issue: Naomi Ogasawara <naomilinguistlist.org>

Directory

1. Kent Clizbe, Knowledge Representation: GateSource Partners, California USA

Rank of Job: All
Areas Required: Knowledge Representation
Other Desired Areas: Ontology, AI, Taxonomy, Classification, Knowledge
Engineering
University or Organization: GateSource Partners
Department: Linguistics
State or Province: California
Country: USA
Final Date of Application: July 31, 2000
Contact: Kent Clizbe kentgatesource.com

Address for Applications:
14150-A Willard Rd
Chantilly
VA 20171
USA

E-commerce Opportunities

My client created and implements innovative technology: an automated
"conversation" with customers who need service and assistance. My
client's solution has been deployed by a range of leading
e-Businesses. Our solution is centered on the creation of taxonomic
models. Using these models, oursoftware delivers a dynamic and
user-specific interaction to guide each customer from an initial
online query to the right answer, or at least to the right person or
place to provide an answer. We are looking for people with strong
competencies in linguistics, knowledge classification and knowledge
engineering, information architecture, usability and Human Computer
Interaction to help us build taxonomies and Web sites.

We have immediate need for several levels in our rapidly expanding
company, including a Director, Linguists, Architects, and Designers. 
Full details for each of these positions follow. 

Please contact me, or email a resume, immediately: 
	Kent Clizbe
	GateSource Partners, LLC
	Kentgatesource.com
	703-222-6627
	http://www.gatesource.com


DIRECTOR OF USER EXPERIENCE

Location: Cupertino, CA

Responsibilities:
* Directly manage a core team of user experience architects, knowledge
 engineers and linguists involved in developing best of breed user
 experience for customer projects; 
* Act as the senior knowledge architect for my client, providing the
 company with overall direction on the creation of user experience
 templates, taxonomies, and knowledge maps;
* Report jointly to CTO and VP of Professional Services;
* Define processes and procedures for delivering an effective customer
 experience in all projects.

Qualifications:
* Proven management and leadership ability at the team level;
* Capable of effective customer interaction;
* First-class understanding of usability issues, human computer
 interaction, of using taxonomies, and classification schemas for the
 purpose of organizing business content;
* Practical experience in AI/natural language processing/information
 retrieval technologies and awareness of the latest trends in these
 areas;
* Experience in Object-Oriented Modeling (UML);
* Hands-on experience building knowledge management systems/	business web
 sites within complex and dynamic domains; 
* Excellent understanding of e-commerce and the delivery of content online;
* PhD or MS degree in Information/Library science, AI, Linguistics, or
 Computer Science.

Traits:
* A hands on leader - someone who drives a core team efficiently and with
 urgency; 
* A builder - someone who creates great stuff; 
* An innovator - someone who can take a basic idea and create a really
 good and creative implementation of that idea; 
* A solid talker - someone who can interact with customers at a technical
 and project level;
* An abstracter - someone who can take business problems that are
 specific to an initial set of customers and abstract a solution using
 taxonomies and knowledge maps.


Title: User Experience Architect 
Location: Cupertino, CA

Responsibilities:
� Responsible for modeling the business knowledge of our customers. Be
 the architect of the Knowledge Maps, taxonomies and templates to
 guarantee a superior user experience;
� Facilitate knowledge transfer from client Subject Matter Experts.
 Identify top level interaction flows and taxonomies;
� Be responsible for the implementation inside Our ESP of a set of
 taxonomies; 
� Design and develop a user interaction, using a dialog language, a
 patent-pending technology;
� Participate in the effort of constantly improving our processes and
 best practices based on experience acquired on projects;
� Interface with Knowledge Engineers, Project Managers, Web Development
 Engineers and QA Engineers

Qualifications:
� A successful experience in knowledge-based systems implementation or
 in linguistics, in building taxonomies or ontologies. Sensitivity to
 human machine interaction issues;
� Experience in object-oriented modeling (UML);
� Demonstrated success in projects using content management,
 classification and information retrieval techniques;
� Proven track record of working well with clients and subject matter
 experts (experience as a consultant a plus);
� Ability to quickly become familiar with content provided by customer;
� Ability to complete projects on time and within budget;
� Experience in an AI programming language, such as Prolog, desired.
 Knowledge of a scripting language (Perl, ...) a plus;
� Excellent written and verbal communication skills. Good analytical
 skills;
� Willing to travel occasionally to client locations (primarily US);
� Masters degree in Information/Library Science, AI, Linguistics,
 Computer Science or Human Computer Interaction with at least 5 years of
 relevant experience.


User Experience Designer
Location: Cupertino, CA

Responsibilities:
* Work with the User Experience Architect to model the business knowledge
 of our customers;
* Identify top level interaction flows and taxonomies;
* Build and refine the core taxonomies and knowledge maps;
* Implement a set of taxonomies inside our ESP;
* Implement a user interaction, using a dialog language, a patent-pending
 technology;
* Participate in the effort of constantly improving our processes and
 best practices based on experience acquired on projects.

Qualifications:
* A successful experience in knowledge-based systems implementation or in
 linguistics, in building taxonomies, ontologies or UML object models.
 Sensitivity to man machine interaction issues;
* Ability to quickly become familiar with content provided by customer;
* Experience in an AI programming language, such as Prolog, desired.
 Practical experience with a scripting language (Perl, ...) a plus;
* Ability to complete projects on time and within budget;
* Effective written and verbal communication skills. Good analytical
 skills;
* Masters degree in Information/Library Science, AI, Linguistics,
 Computer Science or Human Computer Interaction 
* 2+ years of relevant experience.


Please email your resume immediately to:

	Kent Clizbe
	GateSource Partners, LLC
	Kentgatesource.com
	703-222-6627
	http://www.gatesource.com