Editor for this issue: Michael Appleby <michael
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Rank of Job: Areas Required: Design Usability Other Desired Areas: human factors research and development University or Organization: TouchPoint Consulting, Inc. Department: State or Province: Massachusetts Country: USA Final Date of Application: open Contact: Jack Carroll jcarrollMail to author|Respond to list|Read more issues|LINGUIST home page|Top of issuetouchpointconsulting.com Address for Applications: 800 West Cummings Park, Suite 2650 Woburn MA 01801 USA User Interface Design and Testing Creative, challenging opportunity available for individual with experience and interest in: - Cognitive psychology - Psycholinguistics - Interviewing human subjects - Managing and executing research projects - Writing and editing for research & presentations TouchPoint Consulting is a small professional services firm that provides helps clients evaluate, design and measure satisfaction with customer interfaces. Major projects have focused on designing automated telephone systems, web sites, PC banking applications, print statements & documents, and facilitating workshop presentations and joint application development (JAD) sessions. TouchPoint is an innovative firm that uses knowledge of cognitive and psycholinguistic processes to understand the needs and preferences of the user in order to create effective interface applications and processes. Our client list includes major U.S. banks, mutual fund companies, manufacturers, and communications companies. We are looking for someone with strong research skills (preferably Ph.D.-level) and a real interest in developing highly effective user interfaces. This person will be responsible for managing and executing research projects, conducting usability interviews, and contributing to the development of innovative service offerings. Independence, intuitiveness, curiosity, people skills, the ability to think on your feet, and a commitment to producing a quality service are important attributes. Familiarity with PCs, desktop software (for preparing documents and graphics), and the Internet is a plus. As a small and growing firm, there is ample opportunity to take on responsibility and grow with the company. Contact: Jack Carroll Ph.D. , Partner TouchPoint Consulting 800 West Cummings Park, Suite 2650 Woburn, MA 01801 Tel: (781) 935-6153 Fax: (781) 935-6598 Email: JCarroll
TouchPointConsulting.com