LINGUIST List 12.986

Mon Apr 9 2001

Jobs: Speech Recog: Technical Sales in London, UK

Editor for this issue: Michael Appleby <michaellinguistlist.org>

Directory

1. Jason L., Speech Recog: Technical Sales Manager in London, UK

Rank of Job: Speech Recognition - Sales Engineering Manager 
Areas Required: Speech Recognition - Sales Engineering Manager 
Other Desired Areas: 
University or Organization: Higher Talent
Department: 
State or Province: London
Country: UK
Final Date of Application: ASAP
Contact: Jason L. jasonhighertalent.com

Address for Applications:
jasonhighertalent.com
Mill Valley
CA 94941
USA

Sales Engineering Manager - Speech Recognition - UK

This company, with offices based 25 miles outside of London, is the
world-wide leading provider of automated speech recognition software
for large-scale, customer service solutions. 

As the Sales Engineering manager, you will lead a team of sales
engineers to support this premiere Speech Recognition company's sales
staff in taking its state-of-the-art speech recognition and dialog
management software to market. This company's software and services
are used to implement leading edge telephony applications in the
telephone network and in major corporate call centers. This company's
software is used by industry-leading companies for a range of
applications such as reservations, stock trading, banking, messaging,
and customer service. This company enables companies to augment their
e-commerce offerings by offering 24x7 universal access through the
ultimate "thin-client" - the telephone - all through a spoken
interface.

Responsibilities:

* Work directly with clients to help them understand the technical
aspects of this company's capabilities, and develop possible sales
scenarios. Help convince prospects of the value of company products,
services and the company itself.
* Hire, train, and manage a team of sales engineers based in England,
Paris, and Germany, to do the same.
* Supervise the sales engineering team as they perform initial
application discovery with customers for speech-enabled applications
in call center and e-commerce environments. 
* Work with customers to evaluate possible paths forward that are
technologically feasible and make good business sense. 
* Work with the Sales team and the Solutions organization to develop
work estimates and statements of work for speech applications based on
preliminary requirements. 
* Work with the Sales, Solutions, Product, and Speech Science
organizations, as necessary, to determine innovative approaches for
"non-standard" implementations. 
* Supervise the sales engineering team as they provide technical
content and solutions price estimates to sales proposals. 

Requirements:

* Significant customer-facing experience, preferably in a pre-sales or
customer application delivery role. 
* Excellent oral and written communications skills in English,
including ability to make technical presentations. 
* Familiarity with the sales process for software, IVR, or call
center/CTI technologies is preferred. 
* Experience in computer telephony, data communications, telecom
industry, or speech recognition desirable. 
* BSEE or BSCS or equivalent experience preferred. 
* Be able to work with a minimum amount of direct supervision. 
* Pro-actively work with sales, solutions and operations management
team to design and provide a high quality sales support function.

Linguists are encouraged to apply for this position.

If you are interested, please send a copy of your resume in WORD to
jasonhighertalent.com.

- 
Jason Lewis
Higher Talent
(415) 383-1999