LINGUIST List 13.3303

Mon Dec 16 2002

Books: Sociolinguistics: Fitzgerald

Editor for this issue: Marisa Ferrara <>

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  1. kathryn, How Different Are We?: Fitzgerald

Message 1: How Different Are We?: Fitzgerald

Date: Mon, 16 Dec 2002 06:07:47 +0000
From: kathryn <>
Subject: How Different Are We?: Fitzgerald

Title: How Different Are We?
Subtitle: Spoken Discourse in Intercultural Communication
Series Title: Language in Intercultural Communication and education
Publication Year: 2002
Publisher: Multilingual Matters		 
Author: Helen Fitzgerald, Canberra Institute of Technology 
Hardback: ISBN: 1853596205, Pages: 261, Price: GBP49.95/ US$79.95/
Paperback: ISBN: 1853596191, Pages: 261, Price: GBP19.95/ US$29.95/


Key Features:

- Extensive study: examines 76 video and audio-taped interactions
 involving 150 non-native and 6 native speakers from 100 different
- Study's participants focus on specific issues of language and
- Raises questions of interest to linguists, educators, sociologists
 and business people


This book examines the influence of cultural values and communication
styles on intercultural communication and demonstrates how training
can develop intercultural communication competencies. A large number
of interactions between well-educated immigrants from all continents
and from more than a hundred countries, together with some including
native speakers, are examined and participants' answers to
questionnaires compared with their actual communicative behaviour. The
author raises questions of interest to many groups: linguists,
educators, business people and sociologists. Which values are most
salient and enduring, and which cause clashes between cultural groups?
To what extent do people retain the communication style identified
with their first language and how do these different styles impact on

1. Introduction
2. The Data
3. Cultural Value Systems: An Overview of the Literature
4. Data Analysis: Cultural Values Reflected in the Discourse
5. Communication Styles: An Overview of the Literature
6. Data Analysis: Discourse Organisation and Rhetorical Strategies
7. Data Analysis: Turn-taking Patterns and the Distribution of Talk
8. Data Analysis: Assertiveness, Disagreement and Conflict
9. Developing Communication Competencies: Intercultural and
10. Conclusion
Author information:

Dr Helen FitzGerald has had extensive experience teaching English to
immigrants and international students in both Australia and Asia. At
present she is an advanced skills teacher at the Canberra Institute of
Technology teaching immigrants in the Adult Migrant Education
Program. For the last ten years, she has also had an overlapping
career as an intercultural communication consultant and trainer,
designing and delivering customised courses and briefings for a wide
range of Australian organisations in both the private and public
sectors. During this time, she has written a textbook, Cross-Cultural
Communication for the Tourism and Hospitality Industry, and written
and co-authored a number of articles, training courses and online
courses on intercultual communication, on English writing and grammar,
and on equity and diversity issues.

Lingfield(s): Sociolinguistics
Written In: English (Language Code: ENG)

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