Editor for this issue: Dina Kapetangianni <dina
linguistlist.org>
NEW TITLE FROM Continuum - available 28/02/02
HOW TO ANALYSE TALK IN INSTITUTIONAL SETTINGS - Edited by Alec McHoul and
Mark Rapley
A Casebook of Methods
Three approaches to analysing institutional talk are introduced by
internationally-recognised experts: Conversation Analysis, Discursive
Psychology and Critical Discourse Analysis. Then the main section of the
book ("Applications") illustrates these approaches by taking the reader
through the process of analysis by turning to such matters as how pilots
talk in aircraft cockpits, how computer helpdesks work and how political
speeches are constructed. Finally, the book opens up some theoretical and
methodological controversies that occupy practitioners today. In this way,
readers are introduced to the most recent ways of seeing how talk is
critical to making the modern world work.
HB 0 8264 5463 1 �60.00 / $99 / 256 pp / February 2002
PB 0 8264 5464 X �16.99 / $24.95
CONTENTS
Preface
Alec McHoul and Mark Rapley
I. Approaches
1 Applied Conversation Analysis
Paul ten Have (University of Amsterdam)
2 Discursive Psychology
Derek Edwards and Jonathan Potter (Loughborough University)
3 Critical Discourse Analysis
Norman Fairclough (Lancaster University)
II. Applications
4 Discovering Order in Opening Sequences in Calls to a Software
Helpline
Carolyn Baker, Mike Emmison (University of Queensland) and
Alan Firth (�lborg University)
5 Understanding Who1s Who in the Airline Cockpit: Pilots1 Pronominal
Choices and Cockpit Roles
Maurice Nevile (Australian National University)
6 Reporting a Service Request
Ann Kelly (University of Queensland)
7 Applying Membership Categorisation Analysis to Chat-room Talk
Rhyll Vallis (University of Queensland)
8 Investigating the 'Cast of Characters1 in a Cultural World
Kathy Roulston (University of Queensland)
9 Whose Personality is it Anyway? The Production of 'Personality1 in a
Diagnostic Interview
John Lobley (Lancaster University)
10 Howard1s Way: Naturalising the New Reciprocity Between the Citizen
and the State
Karen Herschell (University of Queensland)
11 History as a Rhetorical Resource: Using Historical Narratives to
Argue and Explain
Martha Augoustinos (Adelaide University)
12 On Saying 'Sorry1: Repertoires of Apology to Australia1s Stolen
Generations
Amanda LeCouteur (Adelaide University)
13 Far from the Madding Crowd: Psychiatric Diagnosis as the Management
of Moral Accountability
David McCarthy and Mark Rapley (Murdoch University)
III. Theory and Method
14 Two Lines of Approach to the Question 'What Does the Interviewer Have
in Mind?1
Angela O1Brien-Malone (Murdoch University) and
Charles Antaki (Loughborough University)
15 Methodological Issues in Analysing Talk and Text: The Case of
Childhood in and for School
Helena Austin, Peter Freebody (Griffith University) and
Bronwyn Dwyer (Attorney General1s Department, Canberra)
16 Demystifying Discourse Analysis: Theory, Method and Practice
Keith Tuffin and Christina Howard (Massey University)
17 Is Institutional Talk a Phenomenon?: Reflections on Ethnomethodology
and Applied Conversation Analysis
Stephen Hester (University of Wales, Bangor) and
David Francis (Manchester Metropolitan University)
To order your copy please order from your local bookshop or contact
linguistics
continuumbooks.com.
http://www.continuumbooks.com
Rowan Wilson
Marketing Executive
Continuum International Publishing Group Ltd
The Tower Building
11 York Road
London SE1 7NX
Phone: 020 7922 0909
Fax: 020 7922 0881
E-mail: rwilson
continuumbooks.com
http:// www.continuumbooks.com
The Continuum Philosophy and Social Theory catalogue 2002 is now
available. Please contact above or email philosophy
continuumbooks.com for
your copy.
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