Editor for this issue: Sarah Murray <sarah
linguistlist.org>
University or Organization: TRADOS Department: Training & Support Rank of Job: Translation Technology Specialist Specialty Areas: Computational Linguistics, Translation Required Language(s): Dutch (Code = DUT); English (Code = ENG); French (Code = FRN) Description: This position is based in Brussels, Belgium. The specialist works on the front line supporting our fast-growing customer base in the use of TRADOS technology. Use expert customer relationship skills, negotiation and conflict management, research experience, and process management expertise to provide complete and timely follow-up to customer issues. Primary responsibilities include providing technical support for customer service delivery and availability, while ensuring satisfaction with TRADOS software on both client and server. Determine the best approach for resolving technical issues that will yield the desired turn-around time and optimal customer solution. Decisions include when to involve Critical Problem Resolution team in gaining resolution to critical, complex issues. What does the position involve? As part of our support team, you will: -Provide technical support to customers -Train customers in the use of TRADOS products -Develop training materials -Support and train our sales staff Qualifications Your profile: -Fluency in Dutch, French, English -Degree in translation, languages or computational linguistics -Great communication skills -Good knowledge of common file formats (RTF, HTML, XML, ...) -Experience with computer-aided translation is an asset We offer: -An international work environment -A casual, yet focused atmosphere -Excellent compensation Interested? Then contact: Judith de Jong Training & Support Manager Tervurenlaan 303 1150 Brussels To apply for this position, contact: JudithMail to author|Respond to list|Read more issues|LINGUIST home page|Top of issuetrados.com To learn more about the company: http://www.trados.com/ Address for Applications: Attn: Judith de Jong Tervurenlaan 303 Brussels, 1150 Belgium Position is open until filled. Contact Information: Judith de Jong Email: Judith.deJong
trados.com Tel: +32 (0)2 776.04.67 Website: http://www.trados.com/