LINGUIST List 15.2537

Sun Sep 12 2004

Jobs: Comp Ling: Voice Application/QA Engineer, CA

Editor for this issue: Vanessa Manion <vanessalinguistlist.org>

Directory

1. careers, Jobs: Computational Ling: Voice Application Designer/Voice QA Engineer, BeVocal, Inc., CA, USA

University or Organization: BeVocal, Inc.
Rank of Job: Voice Application Designer/Voice QA Engineer
Specialty Areas: Computational Linguistics


Description:

BeVocal, a leader in managed voice application solutions to service
providers and customer service call centers, is looking for talented
individuals to join our team for voice application development. To
apply for any of these positions, please send a resume to
careersbevocal.com.

BV263 - Senior Voice User Interface Designer
We are currently looking for an experienced Voice User Interface
Designer. You must have a strong background in designing and tuning
voice user interfaces that are natural and compelling, and meet our
customers' goals of reducing costs and increasing automation
rates. You should have demonstrable experience in human-computer
interaction, persona development, effective prompt design, and UI
design principles. You will design interactions and create voice
prompts to elicit appropriate responses, and also will design
usability studies and recommend improvements based on your
observations.

Level: 
Linguistics or Human Computer Interaction Degree (BS/MS) with 2+ years
experience in voice application design and tuning. 

Requirements:
- Experience writing voice prompts, designing call flows, coaching
 voice talent.
- Experience designing and running usability studies. 
- Strong communication skills, both written and verbal 
- Understanding of speech recognition technologies 
- Experience with coaching voice talents and audio editing is preferred 
- Experience in designing, implementing, and reporting recognition
 experiments is a plus.


BV272 - Voice User Interface Designer
We are currently looking for a Voice User Interface Designer. You will
be involved in designing and tuning voice user interfaces that are
natural and compelling, and meet our customers' goals of reducing
costs and increasing automation rates. You will cast and direct voice
talent, develop personas, design effective call flows and prompts, and
design usability studies.

Requirements:
- Linguistics or Human Computer Interaction Degree (BS/MS) 
- Understanding of speech recognition technologies 
- Strong communication skills, both written and verbal 

Pluses:
- Experience in voice application design and tuning. Experience
 writing voice prompts, designing call flows, coaching voice talent.
- Experience designing and running usability studies 
- Experience with coaching voice talents and audio editing 
- Experience in designing, implementing, and reporting recognition experiments 



BV270 - Speech Application QA Engineer
We are currently looking for a QA engineer to test our voice
applications. You must have a strong interest in helping to create
voice applications that are natural and compelling, and meet our
customers' goals of reducing costs and increasing automation
rates. You will be involved in writing and executing test plans. You
will also be involved in testing web-based applications and tools,
designing usability studies, and recommending improvements based on
your observations.

This is an entry level position.

Requirements:
- B.S. in Linguistics (course work in human-computer interaction a plus) 
- Strong communication skills, both written and verbal 
- Strong attention to detail. 


To apply for any of these positions, please send a resume to
careersbevocal.com.
	

Address for Applications:

	Attn: Human Resources
	685 Clyde Avenue
	Mountain View, CA 94043
	United States of America 
 
	Position is open until filled.

Contact Information:
	
	Human Resources
	Email: careersbevocal.com
	Tel: 650.210.8600
	Fax: 650.210.9275
	Website: http://www.bevocal.com


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