LINGUIST List 15.3322

Sat Nov 27 2004

Media: NYT: Amtrak's Electronic Answering System

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        1.    Karen Chung, NYT: Amtrak's Electronic Answering System



Message 1: NYT: Amtrak's Electronic Answering System

Date: 27-Nov-2004
From: Karen Chung <karchungntu.edu.tw>
Subject: NYT: Amtrak's Electronic Answering System


From the November 24, 2004 issue of the New York Times online:
 
 Your Train Will Be Late, She Says Cheerily
 By Ian Urbina
 
 Amid long lines and frayed nerves typical during the long Thanksgiving holiday
 weekend, roughly 600,000 rail travelers nationwide will squeeze on and off
 trains, with one-third passing through Pennsylvania Station.
 
 Through it all Julie will remain unshakably courteous and tirelessly chipper
 Julie is the computerized "voice of Amtrak" who helps callers navigate
 the railroad's electronic answering system.
 
 The article includes an audio slide show.
 
 Free registration is required to access the article.
 
 http://www.nytimes.com/2004/11/24/nyregion/24voice.html
 
 Karen Chung
 
 http://ccms.ntu.edu.tw/~karchung/
 http://lists.topica.com/lists/phonetics/ ;
 Linguistic Field(s): Computational Linguistics
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