LINGUIST List 16.3478
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Tue Dec 06 2005
Jobs: Voice User Interface Design: Designer, MD
Editor for this issue: Vanessa Manion
<vanessa linguistlist.org>
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Directory
1. SARAH
WAYLAND,
Voice User Interface Design: Voice User Interface Designer, LogicTree Corporation, MD, USA
Message 1: Voice User Interface Design: Voice User Interface Designer, LogicTree Corporation, MD, USA
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Date: 06-Dec-2005
From: SARAH WAYLAND <sarahlogictree.com>
Subject: Voice User Interface Design: Voice User Interface Designer, LogicTree Corporation, MD, USA
University or Organization: LogicTree Corporation
Department: VUI Design
Job Rank: Voice User Interface Designer
Specialty Areas: Applied Linguistics; General Linguistics; Phonetics; Phonology;
Psycholinguistics; Sociolinguistics; Voice User Interface Design
Description:
We are seeking a Voice User Interface (VUI) Designer with 3+ years of user
interface design experience to design speech-enabled applications for
telephony-based systems. The successful candidate will need to possess the
ability to work effectively with clients, subject matter experts, and engineers.
Responsibilities:
- Design voice dialogs for telephony applications, including creating call flow
diagrams, and detailed dialog design specifications.
- Work with clients to ensure that system meets their goals.
- Work with database engineers to ensure that system interfaces appropriately
with back-end data.
- Work with application engineers to deliver system as designed.
- Evaluate application usability.
- Recommend changes to improve caller satisfaction and transaction completion.
Required Skills
- 3+ years of experience designing voice user interfaces
- BA in psychology, computer science, or related fields (Preferred:
emphasis on human factors design.)
- Experience in usability testing and user research.
- Proven ability to identify and resolve complex problems.
- Experience working in a fast-paced, cross-functional technical operations
environment.
- Proven track record of successfully managing and delivering multiple technical
projects.
- Must have strong interpersonal skills.
- Successful history of client contact including experience in setting and
managing client expectation.
- Demonstrated ability to work with a diverse staff/ project team, inspire
teamwork and take a leadership role.
- Strong negotiating, influencing, facilitation, prioritization, decision
making, and conflict resolution skills.
- Must have excellent communication skills (written and oral).
Optional
- Fluent in both Spanish and English.
Address for Applications:
Sarah Wayland
8400 Baltimore Ave.
STE: 301
College Park, MD 20740
USA
Application Deadline: Open until filled.
Contact Information:
Sarah Wayland
Email: sarahlogictree.com
Phone: 301-220-3520
Website: http://www.logictree.com
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