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LINGUIST List 18.1883

Thu Jun 21 2007

Jobs: Computational Linguistics: Computational Linguist, Q-go

Editor for this issue: Bethany Townsend <bethanylinguistlist.org>

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        1.    Leonoor van der Beek, Computational Linguistics: Computational Linguist, Q-go, Diemen, Netherlands

Message 1: Computational Linguistics: Computational Linguist, Q-go, Diemen, Netherlands
Date: 21-Jun-2007
From: Leonoor van der Beek <leonoor.van.der.beekq-go.com>
Subject: Computational Linguistics: Computational Linguist, Q-go, Diemen, Netherlands

Organization: Q-go
Department: Professional Services
Web Address: http://www.q-go.com

Specialty Areas: Computational Linguistics

Knowledge of one of the following Language(s) a plus:
Dutch (nld)
English (eng)
French (fra)
German, Standard (deu)


Q-go is an international, fast growing, Dutch software company specialized
in Customer Interaction Management applications based on Natural Language
Processing technology. The applications enable people to formulate a
question/search query in their own words. Q-go's technology ensures a
relevant match, generally consisting of a model question and answer. We
thus provide easy access to information, as well as insight in the needs
of the user. Q-go's technology is currently available in eight European
languages and is in use by leading European companies.

Q-go's headquarter is in Diemen, The Netherlands. Furthermore, we operate
from offices in Bonn, Munich, Zurich, Madrid, and Barcelona. From these
offices, leading companies in banking, insurance, telecommunications, and
government are serviced.

This position is located in our Diemen, Netherlands office. The
Computational Linguist will be part of the Professional Services team. This
team is responsible for the implementation, maintenance and management of
all our current customer projects. The professional Services team consists
of dedicated professionals supporting our customers, partners and resellers
with technical issues.

Key Areas of Responsibility:
- Maintain dictionaries / thesauri
- Question and answer database analyses
- Improve linguistic matching of end-user questions
- Judge value of alternative model questions
- Improve keyword matching
- Improve matching based on end-user input (real user questions)
- Fine-tuning of Natural Language processing

- Advise on how model questions need to be phrased
- Advise in general on how to improve matching results

Grammar improvements:
- Build and adjust grammar rules

Development of translation rules:
- Conduct grammar related improvements
- Test translation and grammar rules

Problem resolution:
- Why are some results not presented, what can be done to improve it etc.

- Participate in internal projects for further improvement of our core
- Ensure customers are satisfied with Q-go products and services;
- Other responsibilities as assigned.

Culture of Professional Services Department:
- Energetic and fast paced work environment
- Team and customer oriented
- Initiative, professionalism and ambitions are highly valued!

Qualification Requirements:
- Solid background in Computational Linguistics or related field
- Proficiency with standard MS applications
- Experience with Unix/Linux and/or relational databases a plus
- Preferably multilingual. Good knowledge of French and German major plus.

- Advanced degree in Linguistics, Computational Linguistics or similar
(minimally MA or BA plus equivalent working experience)

- 2+ years working in customer/field service environment or equivalent

- See your work on major websites within Europe and outside Europe.
- Become part of an international oriented company with specialist
developing core product elements and engaging in peer discussion groups.
- Opportunity to contribute to the growth and development of an
international, leading-edge software company.

Physical Demands:
- The duties of this job require the employee to regularly perform
repetitive hand and wrist movements at a computer keyboard;
- Employee is regularly required to sit for long periods of time;
- Close vision is required for PC work.

Application Deadline: This position has already been filled.

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