* * * * * * * * * * * * * * * * * * * * * * * *
LINGUIST List logo Eastern Michigan University Wayne State University *
* People & Organizations * Jobs * Calls & Conferences * Publications * Language Resources * Text & Computer Tools * Teaching & Learning * Mailing Lists * Search *
* *
LINGUIST List 18.416

Wed Feb 07 2007

Jobs: Dutch; English; German Standard: Rank Open, Nuance Communications

Editor for this issue: Catherine Adams <catherinlinguistlist.org>

The LINGUIST List strongly encourages employers to use non-discriminatory standards in hiring policy. In particular we urge that employers do not discriminate on the grounds of race, ethnicity, nationality, age, religion, gender, or sexual orientation. However, we have no means of enforcing these standards.

Job seekers should pay special attention to language in ads regarding employment requirements and are encouraged to consult our international employment page at http://linguistlist.org/jobs/jobnet.html. This page has been set up so that people can report on the employment standards of various countries.

To post to LINGUIST, use our convenient web form at http://linguistlist.org/posttolinguist.html
        1.    Alan Kitaman, Dutch; English; German, Standard: Rank Open, Nuance Communications International, Belgium

Message 1: Dutch; English; German, Standard: Rank Open, Nuance Communications International, Belgium
Date: 07-Feb-2007
From: Alan Kitaman <alan.kitamannuance.com>
Subject: Dutch; English; German, Standard: Rank Open, Nuance Communications International, Belgium

Organization: Nuance Communications International
Department: HR
Web Address: http://www.nuance.com
Job Rank: Rank Open
Specialty Areas: Multilingual Customer Service
Required Language(s): Dutch (nld)
English (eng)
German, Standard (deu)

Job Title: Help Desk Operative
Reports to: Regional Service Manager International

Main purpose of Job:
Working with Melbourne call centre personnel to receive and triage first line
break fix for all regions on Dictaphones range of Dictation and Speech
Recognition products as required.

-Taking in-bound calls from customers, understanding their needs and agreeing a
follow-up action to supply their needs
-Logging call details onto the service system
-Triaging fault calls by phone and using remote control software
-Support of USSI service reps on site
-Escalating break-fix calls not successfully resolved remotely to field service
-Emergency on site field service cover

Required experience and skills:
-Experience of dealing with the public
-Telephone skills (i.e. good verbal communicator)
-Good knowledge of Dutch, German and English language essential
-Experience of installing and supporting Dictaphone products an advantage
(training will be given)
-Knowledge of W2003/XP
-Able to work on own initiative
-Well-organised, able to assign priority
-Team player
-Must speak fluently German, Dutch and English

Location: Merelbeke or Aachen Office

Please send your CV to Alan Kitaman at Alan.KitamanNuance.com. If you have
any questions, please contact him at +32 (0)9 239 8090.

We are looking forward to receiving your application!

The experience speaks for itself (TM)

Application Deadline: (Open until filled)

Contact Information:
Intl.Recruitment Manager Alan Kitaman
Email: alan.kitamannuance.com
Respond to list|Read more issues|LINGUIST home page|Top of issue

Please report any bad links or misclassified data

LINGUIST Homepage | Read LINGUIST | Contact us

NSF Logo

While the LINGUIST List makes every effort to ensure the linguistic relevance of sites listed
on its pages, it cannot vouch for their contents.