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LINGUIST List 20.769

Mon Mar 09 2009

Books: Discourse Analysis/Text/Corpus Ling: Quaglio - Socioling:Friginal

Editor for this issue: Fatemeh Abdollahi <fatemehlinguistlist.org>


Links to the websites of all LINGUIST's supporting publishers are available at the end of this issue.
Directory
        1.    Paul Peranteau, Television Dialogue: Quaglio
        2.    Paul Peranteau, The Language of Outsourced Call Centers: Friginal


Message 1: Television Dialogue: Quaglio
Date: 05-Mar-2009
From: Paul Peranteau <paulbenjamins.com>
Subject: Television Dialogue: Quaglio
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Title: Television Dialogue
Subtitle: The sitcom Friends vs. natural conversation
Series Title: Studies in Corpus Linguistics 36
Published: 2009
Publisher: John Benjamins
                http://www.benjamins.com/

Book URL: http://www.benjamins.com/cgi-bin/t_bookview.cgi?bookid=SCL%2036

Author: Paulo Quaglio
Electronic: ISBN: 9789027290441 Pages: Price: Europe EURO 95.00
Electronic: ISBN: 9789027290441 Pages: Price: U.S. $ 143.00
Hardback: ISBN: 9789027223104 Pages: Price: Europe EURO 95.00
Hardback: ISBN: 9789027223104 Pages: Price: U.S. $ 143.00
Abstract:

This book explores a virtually untapped, yet fascinating research area:
television dialogue. It reports on a study comparing the language of the
American situation comedy Friends to natural conversation.
Transcripts of the television show and the American English conversation
portion of the Longman Grammar Corpus provide the data for this
corpus-based investigation, which combines Douglas Biber's multidimensional
methodology with a frequency-based analysis of close to 100 linguistic
features. As a natural offshoot of the research design, this study offers a
comprehensive description of the most common linguistic features
characterizing natural conversation. Illustrated with numerous dialogue
extracts from Friends and conversation, topics such as vague,
emotional, and informal language are discussed. This book will be an
important resource not only for researchers and students specializing in
discourse analysis, register variation, and corpus linguistics, but also
anyone interested in conversational language and television dialogue.

Linguistic Field(s): Discourse Analysis
                            Text/Corpus Linguistics

Written In: English (eng )

See this book announcement on our website:
http://linguistlist.org/get-book.html?BookID=39973


Message 2: The Language of Outsourced Call Centers: Friginal
Date: 05-Mar-2009
From: Paul Peranteau <paulbenjamins.com>
Subject: The Language of Outsourced Call Centers: Friginal
E-mail this message to a friend

Title: The Language of Outsourced Call Centers
Subtitle: A corpus-based study of cross-cultural interaction
Series Title: Studies in Corpus Linguistics 34
Published: 2009
Publisher: John Benjamins
                http://www.benjamins.com/

Book URL: http://www.benjamins.com/cgi-bin/t_bookview.cgi?bookid=SCL%2034

Author: Eric Friginal
Electronic: ISBN: 9789027289797 Pages: Price: U.S. $ 158.00
Electronic: ISBN: 9789027289797 Pages: Price: Europe EURO 105.00
Hardback: ISBN: 9789027223081 Pages: Price: Europe EURO 105.00
Hardback: ISBN: 9789027223081 Pages: Price: U.S. $ 158.00
Abstract:

The Language of Outsourced Call Centers is the first book to explore
a large-scale corpus representing the typical kinds of interactions and
communicative tasks in outsourced call centers located in the Philippines
and serving American customers. The specific goals of this book are to
conduct a corpus-based register comparison between outsourced call center
interactions, face-to-face American conversations, and spontaneous
telephone exchanges; and to study the dynamics of cross-cultural
communication between Filipino call center agents and American callers, as
well as other demographic groups of participants in outsourced call center
transactions, e.g., gender of speakers, agents' experience and performance,
and types of transactional tasks. The research design relies on a number of
analytical approaches, including corpus linguistics and discourse analysis,
and combines quantitative and qualitative examination of linguistic data in
the investigation of the frequency distribution and functional
characteristics of a range of lexico/syntactic features of outsourced call
center discourse.

Linguistic Field(s): Lexicography
                            Sociolinguistics
                            Syntax
                            Text/Corpus Linguistics
                            Cross-Cultural Communication
                            Discourse Analysis

Written In: English (eng )

See this book announcement on our website:
http://linguistlist.org/get-book.html?BookID=39978


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