Workplace Discourse provides an overview of the rapidly developing field of spoken and written workplace interaction, taking a fresh perspective on research methods and key issues in the field. It examines discourse in a wide variety of workplace contexts using both genre analysis and a corpus-driven approach.
The book draws on Koester's previous research, but examines the current state of workplace discourse more widely. It provides a descriptive account of the linguistic characteristics of workplace discourse within their social and organizational contexts, with illustrative extracts from real texts and naturally occurring spoken interactions.
It showcases specific issues at the forefront of current research and practice in this area: the use of English as a lingua franca, the importance of relationship building and the teaching applications of research.
"Workplace Discourse provides an accessible and thought-provoking introduction to spoken and written workplace language. Koester draws upon a wide-range of diverse data sources and highlights the value of an approach that combines genre analysis and corpus linguistics. This publication will be a valuable resource for students, teachers and researchers working in the areas of discourse analysis, corpus linguistics, English language teaching and intercultural communication." Louise Mullany, Associate Professor of Sociolinguistics, University of Nottingham ,UK
"Workplace Discourse is a rich addition to the existing body of work on workplace talk. It provides a comprehensive overview of the field to date and brings together a wide range of methods and analytical approaches. With its well selected examples and practical advice on applications of research for teaching and training purposes it will prove a valuable resource for both students and experienced researchers but also everyone interested on the distinctive characteristics of workplace discourse." Jo Angouri, Senior Lecturer in Linguistics and Intercultural Communication, University of the West of England, Bristol, UK
Discipline of Linguistics