LINGUIST List 22.2096 Tue May 17 2011 Jobs: Applied &Comp Ling: Voice User Interface Designer/Analyst, Voxify Editor for this issue: Erin Smith <erinlinguistlist.org> The LINGUIST List strongly encourages employers to engage in non-discriminatory hiring practices. We urge employers not to discriminate on the grounds of race, ethnicity, nationality, disability, age, religion, gender, or sexual orientation. However, we have no means of enforcing these standards. Job seekers should pay special attention to language in ads regarding employment requirements and are encouraged to consult our international employment page at http://linguistlist.org/jobs/jobnet.html. This page has been set up so that people can report on the employment standards of various countries. To post to LINGUIST, use our convenient web form at http://linguistlist.org/posttolinguist.cfm Directory         1.     Human Resources Department , Applied Linguistics, Computational Linguistics: Voice User Interface Designer/Analyst, Voxify, Inc., California, USA Message 1: Applied Linguistics, Computational Linguistics: Voice User Interface Designer/Analyst, Voxify, Inc., California, USA Date: 15-May-2011 From: Human Resources Department <jobsvoxify.com> Subject: Applied Linguistics, Computational Linguistics: Voice User Interface Designer/Analyst, Voxify, Inc., California, USA E-mail this message to a friend University or Organization: Voxify, Inc. Job Location: California, USA Web Address: http://www.voxify.com Job Rank: Voice User Interface Designer / Analyst Specialty Areas: Applied Linguistics; Computational Linguistics Description: Voxify is looking for a Voice User Interface (VUI) Designer/Analyst to join a team designing world-class voice applications. Using Voxify's Conversation Engine(TM) - the speech industry's most advanced voice application platform - he/she will work with a number of other skill groups to automate high-volume customer service calls in numerous vertical markets. Candidates should be experienced in gathering, defining, validating and documenting client business requirements. Using Voxify's tools and methodologies, he/she will learn to quickly translate business requirements into call flow designs based on industry-leading Voxify best-practices and validate them. The VUI Designer/Analyst will design new and redesign/enhance existing high-volume speech recognition applications, interactive sales demos and non-interactive recordings. On-going application tuning activities are also expected to ensure on-going data-driven improvements in application design. The analyst, working in concert with client stakeholders, will apply proven, advanced VUI techniques and principles to manage presentation of information, guidance, querying, playback, and cognitive load management. Requirements: -Bachelor's degree in Computer Science, Information Systems/Technology, Linguistics, Computational Linguistics, HCI or related field. -1 plus years of experience as VUI Designer/Analyst or in a Linguistics role -Strong analytical background and proven ability to make data-driven decisions -Outstanding attention to detail -Excellent communication skills - both written and oral -Driven to deliver excellent customer service Pluses: VUI Design -Call Flow Design -Human Factors - Best Practices & Principles -Grammar Tuning -Script & Prompt Design -Voice Talent Coaching, Audio Processing & Editing - Adobe Audition, CoolEdit -Usability Testing Experience with Speech Recognition Technology and Applications -Speech Recognition Engines - Nuance/OSR, IBM Websphere VoiceServer, Loquendo, Microsoft -Voice Browsers from any major call center infrastructure provider -TTS Engines -Operating Systems - Windows, Linux Experience with Software Development Lifecycle -Requirement Gathering - Requirement Gathering Sessions, Technical Documentation, Use Case Definition, Business Case Definition -Design - Call Flow Design, Prompt Verbiage Design -Integration Architecture - Data Element Definition -Prototyping - "Wizard of Oz" Testing -Development - VoiceXML preferred -Tuning - Grammar Tuning, Prompt Tuning, Pace Tuning -Continued Refinement - Grammar, Recognition, Prompt Verbiage, Call Monitoring Please visit our website as listed above for more information about Voxify. To apply, please email your resume and salary requirements. Application Deadline: Open until filled. Email Address for Applications: jobsvoxify.com Contact Information: Human Resources Department Email: jobsvoxify.com Read more issues|LINGUIST home page|Top of issue Page Updated: 17-May-2011       About LINGUIST    |   Contact Us       While the LINGUIST List makes every effort to ensure the linguistic relevance of sites listed on its pages, it cannot vouch for their contents.