LINGUIST List 22.3800 Thu Sep 29 2011 Books: Discourse Analysis/Sociolinguistics/Pragmatics: Márquez Reiter Editor for this issue: Danniella Hornby <daniellalinguistlist.org> Links to the websites of all LINGUIST's supporting publishers are available at the end of this issue. Directory         1.     Anna Glazier , Mediated Business Interactions: Márquez Reiter Message 1: Mediated Business Interactions: Márquez Reiter Date: 29-Sep-2011 From: Anna Glazier <Anna.Glaziereup.ed.ac.uk> Subject: Mediated Business Interactions: Márquez Reiter E-mail this message to a friend Title: Mediated Business Interactions Subtitle: Intercultural Communication Between Speakers of Spanish Published: 2011 Publisher: Edinburgh University Press                 http://www.euppublishing.com Book URL: http://www.euppublishing.com/book/9780748637201 Author: Rosina Márquez Reiter Hardback: ISBN: 9780748637201 Pages: 224 Price: U.K. £ 65.00 Abstract: This is the first monograph to examine mediated business interaction in Spanish. It focuses on communication between native speakers of Spanish from different Spanish-speaking countries with a view to informing our understanding of intercultural communication in a contemporary business environment. Using elements of pragmatics with tools from conversation analysis, the book examines the various activities that telephone conversationalists engage in to supply and demand a service over the phone through the mediational means of Spanish by addressing the following questions: -Do speakers of Spanish display similar communicative practices as those observed in other languages when requesting and being offered a service over the phone? -Do specifically located activities such as the call openings and closings display similar coordination and ritualisation as that observed in other languages? -Does the language seen as a cultural tool reflect a different orientation towards such activities? -What strategies do telephone agents and (prospective) clients employ to obtain a sale and either procure the best value for money or obviate it, respectively? And, what role does intercultural communication play in the construction of these practices? Linguistic Field(s): Discourse Analysis                             Pragmatics                             Sociolinguistics Subject Language(s): Spanish (spa) Written In: English (eng ) See this book announcement on our website: http://linguistlist.org/pubs/books/get-book.cfm?BookID=57711 Read more issues|LINGUIST home page|Top of issue -------------------------- Major Supporters -------------------------- Brill http://www.brill.nl Cambridge Scholars Publishing http://www.c-s-p.org Cambridge University Press http://us.cambridge.org Cascadilla Press http://www.cascadilla.com/ Continuum International Publishing Group Ltd http://www.continuumbooks.com De Gruyter Mouton http://www.degruyter.com/mouton Edinburgh University Press http://www.euppublishing.com Elsevier Ltd http://www.elsevier.com/linguistics Emerald Group Publishing Limited http://www.emeraldinsight.com/ Equinox Publishing Ltd http://www.equinoxpub.com/ European Language Resources Association - ELRA http://www.elra.info. Georgetown University Press http://www.press.georgetown.edu Hodder Education http://www.hoddereducation.co.uk John Benjamins http://www.benjamins.com/ Lincom GmbH http://www.lincom.eu MIT Press http://mitpress.mit.edu/ Morgan & Claypool Publishers Multilingual Matters http://www.multilingual-matters.com/ Narr Francke Attempto Verlag GmbH + Co. KG http://www.narr.de/ Oxford University Press http://www.oup.com/us Palgrave Macmillan http://www.palgrave.com Pearson Linguistics http://www.pearsoned.co.uk/linguistics Peter Lang AG http://www.peterlang.com Rodopi http://www.rodopi.nl/ Routledge (Taylor and Francis) http://www.routledge.com/ Springer http://www.springer.com University of Toronto Press http://www.utpjournals.com/ Wiley-Blackwell http://www.wiley.com ---------------------- Other Supporting Publishers ---------------------- Association of Editors of the Journal of Portuguese Linguistics http://www.fl.ul.pt/revistas/JPL/JPLweb.htm Graduate Linguistic Students' Association, Umass http://glsa.hypermart.net/ International Pragmatics Assoc. http://www.ipra.ua.ac.be Langues et Linguistique http://y.ennaji.free.fr/fr/ Linguistic Association of Finland http://www.ling.helsinki.fi/sky/ Netherlands Graduate School of Linguistics / Landelijke - LOT http://www.lotpublications.nl/ Pacific Linguistics http://pacling.anu.edu.au/ SIL International Publications http://www.ethnologue.com/bookstore.asp University of Nebraska Press Utrecht institute of Linguistics http://www-uilots.let.uu.nl/ Page Updated: 29-Sep-2011       About LINGUIST    |   Contact Us       While the LINGUIST List makes every effort to ensure the linguistic relevance of sites listed on its pages, it cannot vouch for their contents.