LINGUIST List 22.4113 Thu Oct 20 2011 Jobs: Text/corpus Ling: Computational Linguist, RightNow Technologies Editor for this issue: Kristen Dunkinson <kristenlinguistlist.org> The LINGUIST List strongly encourages employers to engage in non-discriminatory hiring practices. We urge employers not to discriminate on the grounds of race, ethnicity, nationality, disability, age, religion, gender, or sexual orientation. However, we have no means of enforcing these standards. Job seekers should pay special attention to language in ads regarding employment requirements and are encouraged to consult our international employment page at http://linguistlist.org/jobs/jobnet.html. This page has been set up so that people can report on the employment standards of various countries. To post to LINGUIST, use our convenient web form at http://linguistlist.org/posttolinguist.cfm Directory         1.     Andrea Marston , Natural Language Processing; Computational Linguistics; Text/corpus Linguistics: Computational Linguist, RightNow Technologies, Amsterdam, Netherlands Message 1: Natural Language Processing; Computational Linguistics; Text/corpus Linguistics: Computational Linguist, RightNow Technologies, Amsterdam, Netherlands Date: 20-Oct-2011 From: Andrea Marston <andrea.marstonrightnow.com> Subject: Natural Language Processing; Computational Linguistics; Text/corpus Linguistics: Computational Linguist, RightNow Technologies, Amsterdam, Netherlands E-mail this message to a friend University or Organization: RightNow Technologies Job Location: Amsterdam, Netherlands Web Address: http://www.rightnow.com Job Rank: Computational Linguist Specialty Areas: Computational Linguistics; Text/Corpus Linguistics; Natural Language Processing Description: RightNow Technologies is seeking a Computational Linguist, fluent in German and English, with experience in a software development environment for its location in Amsterdam, NL. As a Computational Linguist at RightNow, you will help drive development and delivery of our question and answer product, Intent Guide. You will also work directly with RightNow Research to continue to push Intent Guide functionality to the next level. Intent Guide is an efficient way to engage with self-service consumers online, shaping next generation customer experiences. This powerful solution identifies the intent behind the query to eliminate irrelevant search results and get to the high value answers that customers are seeking. Contextual offers are delivered with the answers to help customers get more out of each interaction. Fast and accurate results will improve customer satisfaction, increase customer loyalty and drive higher conversion. This is a permanent position at 40 hours/week. Essential Duties and Responsibilities: - Building tools and automating process to improve matching for question and answer technology - Experience interfacing with customers, both onsite and via email - Must have a keen interest in supporting Sales and dynamic Product Management initiatives - Experience leveraging statistical methods in natural language engineering to build automated semantic search engines Essential Knowledge, Skills, Abilities, and Background: - Fluency in English and German required; fluency in Dutch preferred - 3+ years experience with relational databases - Scripting in Python and/or Perl - 3+ years in a software production environment (R&D) - 3+ years of industry experience in corpus and computational linguistics (dictionary creation, list management, corpus acquisition, tagging, kb management) - Experience with statistical methods in natural language engineering - Experience in a Unix/Linux environment - Advanced coursework in computational linguistics - Good to have: C++ programming experience Application Deadline: (Open until filled) Email Address for Applications: emeajobsrightnow.com Contact Information: Andrea Marston Email: andrea.marstonrightnow.com Read more issues|LINGUIST home page|Top of issue Page Updated: 20-Oct-2011       About LINGUIST    |   Contact Us       While the LINGUIST List makes every effort to ensure the linguistic relevance of sites listed on its pages, it cannot vouch for their contents.