LINGUIST List 22.4361 Thu Nov 03 2011 FYI: Book Chapter Call: Managing Trust in Discourse Editor for this issue: Brent Miller <brentlinguistlist.org> To post to LINGUIST, use our convenient web form at http://linguistlist.org/LL/posttolinguist.cfm. Directory         1.     Katja Pelsmaekers , Book Chapter Call: Managing Trust in Discourse Message 1: Book Chapter Call: Managing Trust in Discourse Date: 02-Nov-2011 From: Katja Pelsmaekers <katja.pelsmaekersua.ac.be> Subject: Book Chapter Call: Managing Trust in Discourse E-mail this message to a friend Establishing and fostering relationships of trust has never been more important, and more challenging, for organizations and institutions. Greater internationalization and organizational complexity, the drive for efficiency, communication and collaboration across linguistic and cultural barriers, the diversity of potential communication channels, the demand for more instantaneous responses, all these have led organizations to rethink their (internal and external) communication strategies. However, it is not clear how the resulting streamlined, standardized and sometimes impersonal forms of communication (in- house publications, standard emails, and formal structures of interaction with employees, clients and other stakeholders) relate to trust. In social psychology, trust has been analysed as a cognitive, social and affective condition in which the trustor believes the trustee will be able and willing to care for the trustor’s interests. The dispersion of inherent responsibility for what is communicated, or a perceived lack of authenticity or spontaneity may in fact jeopardize trust. Moreover, what we might call the ‘trust factor’ is not restricted to communication generated on behalf of or to the organization; interpersonal communication within organizations is also commonly predicated on relationships of (un)reliability, (in)authenticity and (un)‘trustworthiness’. After an inspiring workshop on trust and discourse (http://www.ua.ac.be/DiO) we are putting together a quality volume of papers that addresses the questions raised at the workshop in a coherent fashion. Presently we are in the process of writing up a firm book proposal for a peer-reviewed volume. The c. 7,000-word chapters that we are envisaging should be data- driven and address aspects of how “doing trust” or “being trustworthy” relates to/is oriented to in situated discursive and communicative practices in organizational or institutional contexts. In a first move, we are collecting statements of intent; if you want to join in, we will then be looking forward to extended abstracts (2-3 pages) clearly indicating -how your chapter fits into such an overall volume -what its theoretical and analytical orientations are -some details of data and methodology -the chapter’s main claims vis-à-vis relevant literature We will work with the following timeline: Your statement of intent: 15 November 2011 Submission of extended min. 2-page abstract:15 December 2011 Submission of draft chapter: 1 March 2012 Editorial Review: 15 April 2012 Submission of revised chapter & submission to publisher for external review: 15 June 2012 Feedback from publisher and resubmission of final manuscript: Summer-Autumn 2012 We would appreciate contributions that make fine-grained analyses of real-life data to address this general question in more specific ways such as: -studies that empirically address the question of ‘trust’ in organizational discourse -process/product studies of ways in which mediated communication in specific organizations tries to generate trustworthiness and reliability -studies of how communication is received/understood/evaluated as trustworthy, reliable (or untrustworthy and unreliable) and why -analyses of the role of language(s), culture and/or discourse expectations in establishing and maintaining trust relationships in organizational settings. Organizational contexts such as health care, social services, education, business, law, politics and journalism are relevant. (Applied)Linguists working in this area are kindly invited to contact katja.pelsmaekersua.ac.be by 15 November stating their interest in contributing. Linguistic Field(s): Applied Linguistics; Discourse Analysis; Pragmatics Read more issues|LINGUIST home page|Top of issue Page Updated: 03-Nov-2011       About LINGUIST    |   Contact Us       While the LINGUIST List makes every effort to ensure the linguistic relevance of sites listed on its pages, it cannot vouch for their contents.