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LINGUIST List 23.1610

Thu Mar 29 2012

Jobs: English; General Linguistics: Knowledge Engineer, Attensity

Editor for this issue: Kristen Dunkinson <kristenlinguistlist.org>


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Date: 29-Mar-2012
From: Melissa Lok-Lee <careersattensity.com>
Subject: English; General Linguistics: Knowledge Engineer, Attensity, Utah, USA
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University or Organization: Attensity
Job Location: Utah, USA
Web Address: http://www.attensity.com
Job Rank: Knowledge Engineer

Specialty Areas: General Linguistics

Required Language(s): English (eng)

Description:

Attensity helps the world's leading brands leverage customer conversations
as a business asset. Using Attensity's integrated suite of customer analytics
and response applications, organizations can tap the wealth of data stored in
both internal and online sources, and use that information to improve the
customer experience with their brands. Attensity's award-winning Customer
Experience Management (CEM) solutions are built on a massively scalable
text analytics platform that enables organizations to listen, analyze, relate
and act on customer conversations, no matter where they take place.

Requirements of the Position:
- Work closely with Attensity Business Analysts and customers to identify
and map business processes to Knowledge Engineering and Text
Aggregation rules
- Use internal tools to build and maintain a linguistic knowledge base, which
can be used to perform linguistic extractions
- Create and maintain lists of objects, including; dictionaries, entity rules,
typos and phrases
- Develop text analysis expertise and contribute to Attensity's Center of
Excellent (COE)
- Leverage expertise to provide consultation and best practice advise
- Assist in the development of best practices and tool kits
- Candidate MUST be open to relocation to Salt Lake City, UT; Position is
Full-time and requires candidate to be in the office on a daily basis

Qualifications:
- Successful candidates will possess significant knowledge of the workings
of the English language, including grammar, parts of speech, morphology,
syntax and semantics
- Linguistics training (minimum 1 year in syntax and semantics) preferred

Skills:
- Excellent communication skills, both verbal and written
- Advanced Microsoft Excel knowledge
- Highly organized and motivated

Pluses:
- Computational Linguistics experience
- Experience developing ontologies or information hierarchies

Education:
- BA degree in Linguistics, English, or Computational Linguistics, or a BS
degree in Computer Science with experience in NLP, computational
linguistics, ESL, or foreign languages

Application Deadline: 30-Jun-2012 (Open until filled)

Email Address for Applications: careersattensity.com
Contact Information:
Melissa Lok-Lee
Email: careersattensity.com

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