LINGUIST List 23.952 Fri Feb 24 2012 Qs: Research on Telephone Discourse Editor for this issue: Zac Smith <zaclinguistlist.org> We'd like to remind readers that the responses to queries are usually best posted to the individual asking the question. That individual is then strongly encouraged to post a summary to the list. This policy was instituted to help control the huge volume of mail on LINGUIST; so we would appreciate your cooperating with it whenever it seems appropriate. In addition to posting a summary, we'd like to remind people that it is usually a good idea to personally thank those individuals who have taken the trouble to respond to the query. To post to LINGUIST, use our convenient web form at http://linguistlist.org/LL/posttolinguist.cfm. Directory         1.     Gillian Howarth , Research on Telephone Discourse Message 1: Research on Telephone Discourse Date: 22-Feb-2012 From: Gillian Howarth <ghowarthamazon.co.uk> Subject: Research on Telephone Discourse E-mail this message to a friend I am currently training Hiring Managers on how to interview effectively on the phone. Their common complaint is that they are missing non-verbal cues so cannot make reasonable judgements. I wonder if anyone can recommend any papers / research that have been done on this subject. Even if not specific to interviewing, I would be interested in any papers or studies done on telephone dialogue and analysis on this. I realise this is really broad - my HMs aren't linguictic experts but I just feel if I can give them some background it might help frame the training. Thanks! Linguistic Field(s): Discourse Analysis                             Pragmatics Read more issues|LINGUIST home page|Top of issue Page Updated: 24-Feb-2012       About LINGUIST    |   Contact Us       While the LINGUIST List makes every effort to ensure the linguistic relevance of sites listed on its pages, it cannot vouch for their contents.