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Title: Getting Things Done at Work
Subtitle: The discourse of power in workplace interaction
Written By: Bernadette Vine
Series Title: Pragmatics & Beyond New Series 124

The linguistic study of workplace language is a new and exciting area of research. This book explores the expression of power in a New Zealand workplace through examination of 52 everyday interactions between four women and their colleagues. The main focus of this research is the expression of three types of "control acts", i.e., directives, requests and advice. The women include two managers who demonstrate an interactive participative style of management. They tend to minimise rather than exert power, although their status is still evident in their speech.

The study is original in its combination of a quantitative and a qualitative approach, as well as in its combination of a detailed categorisation of head acts and an analysis of context and role relationships. Through the design of the study and the methodology used, the results which are brought forward challenge earlier research both on power and control acts. The data analyzed is drawn from the Wellington Language in the Workplace Project.

Publication Year: 2004
Publisher: John Benjamins
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Linguistic Field(s): Discourse Analysis
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Format: Hardback
ISBN: 1588115216
ISBN-13: 9781588115218
Pages: x, 278 pp.
Prices: U.S. $ 128
Format: Hardback
ISBN: 9027253668
ISBN-13: N/A
Pages: x, 278 pp.
Prices: Europe EURO 95.00