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New from Oxford University Press!


It's Been Said Before

By Orin Hargraves

It's Been Said Before "examines why certain phrases become clichés and why they should be avoided -- or why they still have life left in them."

New from Cambridge University Press!


Sounds Fascinating

By J. C. Wells

How do you pronounce biopic, synod, and Breughel? - and why? Do our cake and archaic sound the same? Where does the stress go in stalagmite? What's odd about the word epergne? As a finale, the author writes a letter to his 16-year-old self.

Book Information


Title: Investigating Workplace Discourse
Written By: Almut Koester

Exploring the characteristics of different types of workplace
conversations, including decision-making, training, briefing or making
arrangements, this enthralling account pays particular attention to
interactions with a more social focus, such as small talk or office gossip.

Presenting a range of approaches to analyzing such workplace discourse,
Almut Koester argues for a combination of quantitative corpus-based
methods, to compare specific linguistic features in different genres and
qualitative methods involving a close analysis of individual conversations,
to explore such issues as politeness, power, conflict and
consensus-building. A corpus of conversations recorded in a variety of
office environments both in the UK and the USA is used throughout to
demonstrate the interplay between speakers accomplishing tasks and
maintaining relationships in the workplace.

Publication Year: 2006
Publisher: Routledge (Taylor and Francis)
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BibTex: View BibTex record
Linguistic Field(s): Discourse Analysis
Subject Language(s): English
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Format: Hardback
ISBN: 0415364701
ISBN-13: N/A
Pages: 192
Prices: U.S. $ 135.00

Format: Paperback
ISBN: 041536471X
ISBN-13: N/A
Pages: 192
Prices: U.S. $ 44.95