*NEW EDITION* This volume is both an introduction and practical guide to the main concepts and problems of intercultural communication. Viewed from within the framework of interactive sociolinguistics associated with Tannen, Gumperz, and others, this volume focuses in particular on the discourse of westerners and of Asians, the discourse of men and women, corporate discourse and the discourse of professional organizations, and inter-generational discourse. It makes use of research in pragmatics, discourse analysis, organizational communications, social psychology, and the ethnography of communication.