In today's global business environment it is necessary to communicate successfully across cultural boundaries of languages, styles, and values. Professional Communication in International Settings provides a practical way to help individuals deal with a variety of cultural practices by systematically developing their own capacity to learn culturally appropriate behaviors and actions. The book uses four communicative activities; telephone calls, resumes, presentations, and meetings; to show how the rapid development of new media technologies and new contacts changes each area of professional communication. The volume presents a method for cooperative and comparative exchanges that allow organizational groups to get the information they need directly from their counterparts without lengthy training programs. Professional Communication in International Settings is a vital resource for both individuals and corporate groups looking to succeed in today's global market.

Contents: List of Figures. Preface. 1.Analyzing Communication in the International Workplace. 2. The Telephone Call: When Technology Intervenes. 3. The Resumé: A Corporate "Trojan Horse". 4. The Presentation: From Dale Carnegie to Ananova the Avatar. 5. The Meeting: Action or Ratification? 6. The Reflective View: Seeing Ourselves as Others See Us. Appendices: Reflective Self-Assessment. 1: The Communication Display Portfolio Exchange Planner. 2: Presenting Across Cultures. 3: Suggestions for Users. Further Reading. References. Index.