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In today’s globalized world of international contact and multicultural
interaction, effective intercultural communication is increasingly seen as
a pre-requisite for social harmony and organisational success. This
handbook takes a 'problem-solving' approach to the various issues that
arise in real-life intercultural interaction. The editors have brought
together experts from a range of disciplines, including linguistics,
psychology and anthropology, to provide a multidisciplinary perspective on
the field, whilst simultaneously anchoring it in Applied Linguistics.
Key features:
*Provides a state-of-the-art description of different areas in the context
of intercultural communication
*Presents a critical appraisal of the relevance of the field
*Offers solutions to everyday language-related problems
*International handbook with contributions from renowned experts in the field
From the Contents:
Introduction
Section 1: Multidisciplinary perspectives on intercultural communication
Editors’ introduction; Discourse, cultural diversity and communication: a
linguistic anthropological perspective; A cognitive pragmatic perspective
on communication and culture; Psychological perspectives: social
psychology, language and intercultural communication; Emotion and
intercultural adjustment; Multidisciplinary perspectives on intercultural
conflict: the 'Bermuda Triangle' of conflict, culture and communication
Section 2: Intercultural perspectives on communicative practices and processes
Editors’ introduction; Intercultural communication and the relevance of
cultural specific repertoires of communicative genres; Humour across
cultures: joking in the multicultural workplace; Ritual and style across
cultures; Lingua franca communication in multiethnic contexts; The impact
of culture on interpreter behaviour
Section 3: Intercultural communication in different sectors of life
Editors’ introduction; Intercultural communication in healthcare settings;
Differences and difficulties in intercultural management interaction;
Understanding Aboriginal silence in legal contexts; Schools and cultural
difference; The cultural context of media interpretation; Cross-cultural
communication in intimate relationships
Section 4: Issues and Debates
Editors' introduction; Discrimination in discourse; Power and dominance in
intercultural communication; Communicating identity in intercultural
communication; Communities of practice in the analysis of intercultural
communication
Section 5: Assessing and developing intercultural competence
Editors' introduction; Intercultural competence and assessment:
perspectives from the INCA project; Intercultural training; Adapting
authentic workplace talk for workplace communication training
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