This comprehensive introduction to intercultural pragmatics examines the theoretical, methodological and practical issues in the analysis of talk across cultures.

The book includes: *introduction to the key issues in culture and communication *examination of cross-cultural and intercultural communication *empirical case studies from a variety of languages, including German, Greek, Japanese and Chinese *practical chapters on pragmatics research, recording and analysing data, and projects in intercultural pragmatics *exercises at the end of each chapter *glossary of terms

This second edition of Culturally Speaking will be an essential guide for undergraduate and postgraduate students interested in communication across cultures.

“This volume valuably extends Helen Spencer-Oatey's well-known contribution to our understanding of rapport management and relational work in different cultural contexts. Those teaching and researching cross-cultural and inter-cultural pragmatics will warmly welcome this scholarly yet accessible book which draws on a diverse range of contexts, communities and countries to address and illustrate issues of theory, method and evidence.” -Janet Holmes, Professor of Linguistics, Victoria University of Wellington, New Zealand

"The analyses of pieces of intercultural communication make this book interesting and lively, while still retaining an academic perspective on the subject. This book is suitable for students and researchers of both intercultural communication and pragmatics alike. ‘Culturally Speaking’ enables people to find out about and explain potential problems and pitfalls in intercultural interaction, thus providing guidelines for a better and more effective interaction across cultures" -Markus Haag, Postgraduate Student