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While the fields of Institutional Discourse Analysis and Cross-Cultural
Pragmatics are now two well established, and rapidly growing,
subdisciplines within pragmatics, the cross-section between these two areas
remains underexplored. The current book attempts to explore this
interdisciplinary dimension, by presenting a collection of papers dealing
with cross-cultural aspects of institutional interaction, approached from a
variety of methodological perspectives (such as ethnomethodology, speech
act theory, and systemic-functional grammar).
Two areas of institutional interaction are explored in detail. The first is
classroom interaction, where the focus is mainly on the question how
foreign language learners can improve their communicative competence in a
formal teaching environment. Phenomena investigated here include
intonation, phatic talk, speech act realisations, and the issue of
autonomous language learning. The second context is that of professional
interaction in the narrow sense, which incorporates both business and
academic discourse, and which includes both written (e.g. business letters)
and spoken (e.g. conferencing, service encounters) modes of communication.
Given that this collection has institutional (or professional) discourse as
its main focus, it is an ideal companion volume to the earlier ‘Discourse
in Professional Contexts’ (edited by R. Geluykens and K. Pelsmaekers, 1999)
collection published in the same series.
Contents:
PART I: THEORETICAL PERSPECTIVES
1. The Cross-Cultural Dimension of Institutional Discourse
Ronald Geluykens and Bettina Kraft
2. Taking a Multiple Analysis Approach to Discourse
Poul Erik Flyvholm Jørgensen
3. Cross-Cultural Pragmatics: Definition and Methodology
Ronald Geluykens
PART II: CLASSROOM INTERACTION
4. Phatic Talk in Learner – Native Speaker Interaction
Bernhard Bielick
5. Modifying Requests in the EFL Classroom:
A Focus on Instructional Effects
Maria Pilar Safont Jordà
6. Classroom Procedures and the Development of Pragmatic Competence
Lienhard Legenhausen
7. What does the Tonic Say in Pre-School Teacher Talk in the EFL Classroom? An Acoustic-Based Analysis of Tonicity
Silvia Riesco Bernier & Jesús Romero Trillo
PART III: BUSINESS COMMUNICATION
8. Requesting in Native and Non-Native Business Letters
Ronald Geluykens
9. Deductive and Inductive Methods in the Teaching of Business Pragmatics: Not an ‘either/or’!
Anna Trosborg and Philip Shaw
10. Complaint Sequences in Cross-Cultural Service Encounters
Bettina Kraft & Ronald Geluykens
PART IV: ACADEMIC DISCOURSE
11. Spoken Academic Discourse: A Critical Review
Holger Limberg & Ronald Geluykens
12. Lexical Density and Grammatical Intricacy in Conferencing
Eija Ventola
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