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Title: Telephone Calls
Subtitle: Unity and diversity in conversational structure across languages and cultures
Edited By: Kang Kwong Luke
Theodossia-Soula Pavlidou
Series Title: Pragmatics & Beyond New Series 101

Telephone conversation is one of the most common forms of communication in contemporary society. For the first time in human history, some people are spending as much time, if not more, talking on the telephone as they are on face-to-face conversations. The aims of this book are: to bring together in one volume research on telephone conversations in different languages, to compare and contrast people’s methods of handling telephone conversational tasks in different communities, and to explore the relationship between telephone conversational practice and cultural settings. The papers are based on first-hand, naturally-occurring data obtained from a variety of languages, including Chinese, Dutch, English, French, German, Greek, Japanese, Korean, and Persian. Theoretical and methodological issues pertaining to research on telephone conversations are discussed.

Table of Contents

Notes on the contributors
Studying telephone calls: Beginnings,developments,and perspectives
Kang Kwong Luke and Theodossia-Soula Pavlidou
Part I. Opening telephone calls
Recognition and identification in Japanese and Korean telephone conversation openings
Yong-Yae Park
On the telephone again! Telephone conversation openings in Greek
Maria Sifianou
Politeness in telephone conversation openings in Persian
Carmen Taleghani-Nikazm
Language choice in international telephone conversations
Gitte Rasmussen and Johannes Wagner
Part II. Problem solving,topic management and closing
Reporting problems and offering assistance in Japanese business telephone conversations
Lindsay Amthor Yotsukura
The initiation and introduction offirst topics in Hong Kong telephone calls
Kang Kwong Luke
Moving towards closing:Greek telephone calls between familiars
Theodossia-Soula Pavlidou
Part III. Theoretical and methodological considerations
Comparing telephone call openings: Theoretical and methodological reflections
Paul Ten Have
Reflections on research on telephone conversation: Issues ofcross-cultural scope and scholarly exchange, interactional import and consequences
Emanuel A. Schegloff

Publication Year: 2002
Publisher: John Benjamins
Review: Read the review
BibTex: View BibTex record
Linguistic Field(s): Pragmatics
Issue: All announcements sent out by The LINGUIST List are emailed to our subscribers and archived with the Library of Congress.
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Format: Hardback
ISBN: 1588112195
ISBN-13: 9781588112194
Pages: x, 295 pp.
Prices: U.S. $ 155
Format: Hardback
ISBN: 9027253412
ISBN-13: N/A
Pages: x, 295 pp.
Prices: EUR 88.00