Language and Development in Africa "discusses the resourcefulness of languages, both local and global, in view of the ongoing transformation of African societies as much as for economic development.. "
Interkulturelle Behördenkommunikation [Intercultural Communication with Government Authorities]
Eine gesprächsanalytische Untersuchung zu Verständigungsproblemen zwischen Migranten und Behördenmitarbeitern in Berlin und Buenos Aires
De Gruyter Beihefte zur Zeitschrift für romanische Philologie 380
Communication between government authorities and immigrants is a topic of current relevance, posing difficulties for both sides. Drawing on 279 real conversations between immigrants and authorities in Berlin and Buenos Aires, this book discusses the causes of communication problems in an intercultural context and viable options for dealing with them. It is relevant for both research and practice.