This book "fills the unquestionable need for a comprehensive and up-to-date handbook on the fast-developing field of pragmatics" and "includes contributions from many of the principal figures in a wide variety of fields of pragmatic research as well as some up-and-coming pragmatists."
Interkulturelle Behördenkommunikation [Intercultural Communication with Government Authorities]
Eine gesprächsanalytische Untersuchung zu Verständigungsproblemen zwischen Migranten und Behördenmitarbeitern in Berlin und Buenos Aires
De Gruyter Beihefte zur Zeitschrift für romanische Philologie 380
Communication between government authorities and immigrants is a topic of current relevance, posing difficulties for both sides. Drawing on 279 real conversations between immigrants and authorities in Berlin and Buenos Aires, this book discusses the causes of communication problems in an intercultural context and viable options for dealing with them. It is relevant for both research and practice.