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LINGUIST List 17.2502

Thu Sep 07 2006

Jobs: English; Spanish: Voice User Interface Designer, BeVocal Inc.

Editor for this issue: Catherine Adams <catherinlinguistlist.org>


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        1.     Human Resources, English; Spanish & Voice User Interface: Voice User Interface Designer, BeVocal, Inc., Mountain View, California, USA


Message 1: English; Spanish & Voice User Interface: Voice User Interface Designer, BeVocal, Inc., Mountain View, California, USA
Date: 06-Sep-2006
From: Human Resources <careersbevocal.com>
Subject: English; Spanish & Voice User Interface: Voice User Interface Designer, BeVocal, Inc., Mountain View, California, USA


University or Organization: BeVocal, Inc.
Web Address: http://www.bevocal.com
Specialty Areas: Computational Linguistics; Voice User Interface
Required Language(s): English (eng)
Spanish (spa)

Description:

BeVocal is looking for talented, passionate, ambitious and self-motivated
people to take on career-defining roles at what is quickly becoming the
largest Internet-based self-service network in the world. BeVocal's
powerful mobile voice and data applications answer, automate, and route
customer self-service interactions for leading communications service
providers such as Cingular Wireless, Verizon and Virgin Mobile, enabling
them to achieve new levels of service effectiveness and customer
satisfaction. Our team of smart, dynamic professionals tackles some of the
toughest problems in the industry, and develops innovative, award-winning
products that make a difference in tens of thousands of lives every day.

Our hiring strategy is simple: we look for energetic, innovative thinkers
from diverse backgrounds who thrive on intellectual challenges. BeVocal
offers a fast-paced environment where hard work and a fun atmosphere
combine to create outsized accomplishments. Founded in 1999, BeVocal is
privately-held, profitable, and growing rapidly.

We are currently looking for an experienced Voice User Interface Designer.
You must have a strong background in designing and tuning voice user
interfaces that are natural and compelling, and meet our customers' goals
of reducing costs and increasing automation rates. You should have
demonstrable experience in human-computer interaction, persona development,
effective prompt design, and UI design principles. You will design
interactions and create voice prompts to elicit appropriate responses, and
also will design usability studies and recommend improvements based on your
observations.

Requirements:

- 3+ years experience in voice application design and tuning. Experience
writing voice prompts, designing call flows, coaching voice talent.
- Experience designing and running usability studies.
- Linguistics or Human Computer Interaction Degree (BS/MS)
- Strong communication skills, both written and verbal
- Understanding of speech recognition technologies
- Experience with coaching voice talents and audio editing
- Experience in designing, implementing, and reporting recognition experiments


Application Deadline: (Open until filled)

Contact Information
Human Resources
Email: careersbevocal.com
Apply on-line at:
http://www.bevocal.com/corporateweb/careers/careers_BV380.html
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