LINGUIST List 17.3588
Tue Dec 05 2006
Jobs: Phonetics & Comp Ling: Speech Performance Engineer, BeVocal, Inc
Editor for this issue: Catherine Adams
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Phonetics & Comp Ling: Speech Performance Engineer, BeVocal, Inc, CA, USA
Message 1: Phonetics & Comp Ling: Speech Performance Engineer, BeVocal, Inc, CA, USA
Date: 04-Dec-2006
From: Human Resources <careersbevocal.com>
Subject: Phonetics & Comp Ling: Speech Performance Engineer, BeVocal, Inc, CA, USA
Organization: BeVocal, Inc Department: Professional Services Web Address: http://www.bevocal.com Specialty Areas: Computational Linguistics; Phonetics Required Language(s): English (eng)
Description:
About BeVocal: BeVocal is looking for talented, passionate, ambitious and self-motivated people to take on career-defining roles to help grow what is quickly becoming the largest Internet-based self-service application network in the world. BeVocal's powerful mobile voice and data applications answer, automate, and route customer self-service interactions for leading communications service providers such as Cingular Wireless, MetroPCS and Virgin Mobile, enabling them to achieve new levels of service effectiveness and customer satisfaction. Our team of smart, dynamic professionals tackles some of the toughest problems in the industry, and develops innovative, award-winning products that make a difference in hundreds of thousands of lives every day.
Our hiring strategy is simple: we look for energetic, innovative thinkers from diverse backgrounds who thrive on intellectual challenges. BeVocal offers a fast-paced environment where hard work and a fun atmosphere combine to create outsized accomplishments. Founded in 1999, BeVocal is privately held, profitable, and growing rapidly.
Job Summary: As a Speech Performance Engineer, you will be responsible for the quality of the speech recognition in the voice user interfaces that meet our customer's goals of reducing costs and increasing automation rates. You will also aid in the design and development of improvements to our existing tuning and metrics yielding tools.
Responsibilites: - Develop grammars and statistical models for our applications. - Develop and apply best practices for grammar/model development, including the use and development of reusable components. - Work closely with voice user interface designers and software developers to deliver optimized solutions. - Optimize/tune speech recognition performance in applications through data collection, analysis, and experimentation. - Develop statistical test concepts, test designs, and test plans in a post-production environment. - Design and drive the development of tools to aid in the analysis and tuning process. - Perform ongoing enhancements to the tuning infrastructure.
Requirements: - BS/MS in Linguistics, CS, or Human-Computer Interaction (PhD a plus). - At least 2 years exposure to speech recognition in industry or academic environments. - An advanced understanding of various speech recognition technologies (ASR, TTS, NLP). - Background and experience in quantitative usability analysis. - Technical skills in one or more of the following: Java, Perl, JSP, SQL, VoiceXML. - Ability to manage tasks and deliverables for simultaneous projects. - Excellent written and verbal communication skills. - Ability to work well both independently and within a team.
For immediate consideration, please email your resume to careersbevocal.com
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