LINGUIST List 26.2657

Thu May 28 2015

Books: A Multidisciplinary Approach to Service Encounters: Hernández-López, Fernández-Amaya (eds.)

Editor for this issue: Sara Couture <saralinguistlist.org>

Date: 28-May-2015
From: Marjolein Schaake <schaakebrill.com>
Subject: A Multidisciplinary Approach to Service Encounters: Hernández-López, Fernández-Amaya (eds.)
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Title: A Multidisciplinary Approach to Service Encounters
Published: 2015
Publisher: Brill
                http://www.brill.com

Book URL: http://www.brill.com/products/book/service-encounters-and-cross-cultural-communication

Editor: María de la O Hernández-López
Editor: Lucía Fernández-Amaya
Hardback: ISBN: 9789004260153 Pages: Price: Europe EURO 110
Hardback: ISBN: 9789004260153 Pages: Price: U.S. $ 142
Abstract:

In this volume, María de la O Hernández-López and Lucía Fernández-Amaya have joined marketing researchers and linguists to provide the tools to understand consumers’ communication in different professional settings. Service encounters have been widely studied due to the fact that the communicative exchange between the customer and the server is essential for the success of the service encounter itself. In this volume, the role of language, linguistics and communication is examined in an area of research that has traditionally been related to business and marketing. This is achieved through the presentation of works from a variety of perspectives that may help to advance in this particular context and also contribute to improving communication in service encounters.

Linguistic Field(s): Discourse Analysis
                            Pragmatics
                            Sociolinguistics

Written In: English (eng)

See this book announcement on our website:
http://linguistlist.org/pubs/books/get-book.cfm?BookID=85753


---------------------------------- Publishing Partner ----------------------------------
Cambridge University Press http://us.cambridge.org

----------------------------- Major Supporting Publishers -----------------------------
Akademie Verlag GmbH http://www.oldenbourg-verlag.de/akademie-verlag
Bloomsbury Linguistics (formerly Continuum Linguistics) http://www.bloomsbury.com
Brill http://www.brill.nl
Cambridge Scholars Publishing http://www.c-s-p.org
Cascadilla Press http://www.cascadilla.com/
Classiques Garnier http://www.classiques-garnier.com/
De Gruyter Mouton http://www.degruyter.com/
Edinburgh University Press http://www.euppublishing.com
Elsevier Ltd http://www.elsevier.com/
Equinox Publishing Ltd http://www.equinoxpub.com/
European Language Resources Association (ELRA) http://www.elra.info/
Georgetown University Press http://www.press.georgetown.edu/
John Benjamins http://www.benjamins.com/
Lincom GmbH http://www.lincom-shop.eu/
MIT Press http://mitpress.mit.edu/
Multilingual Matters http://www.multilingual-matters.com/
Narr Francke Attempto Verlag GmbH + Co. KG http://www.narr.de/
Oxford University Press http://www.oup.com/us
Palgrave Macmillan http://www.palgrave.com/
Peter Lang AG http://www.peterlang.com/
Rodopi http://www.rodopi.nl/
Routledge (Taylor and Francis) http://www.routledge.com/
Springer http://www.springer.com/
University of Toronto Press http://www.utpjournals.com/
Wiley-Blackwell http://www.wiley.com/

--------------------------- Other Supporting Publishers ---------------------------
Association of Editors of the Journal of Portuguese Linguistics http://www.fl.ul.pt/revistas/JPL/JPLweb.htm
International Pragmatics Assoc. http://ipra.ua.ac.be/
Linguistic Association of Finland http://www.ling.helsinki.fi/sky/
Morgan & Claypool Publishers http://www.morganclaypool.com/
Netherlands Graduate School of Linguistics / Landelijke (LOT) http://www.lotpublications.nl/
Seoul National University http://j-cs.org/index/index.php
SIL International Publications http://www.sil.org/resources/publications
Universitat Jaume I http://www.uji.es/CA/publ/
University of Nebraska Press http://www.nebraskapress.unl.edu/
Utrecht institute of Linguistics http://www-uilots.let.uu.nl/

Page Updated: 28-May-2015