LINGUIST List 29.2869
Wed Jul 11 2018
TOC: Journal of Politeness Research: Language, Behaviour, Culture 14 / 2 (2018)
Editor for this issue: Sarah Robinson <srobinsonlinguistlist.org>
Date: 11-Jul-2018
From: Pablo Dominguez Andersen <pablo.dominguez
degruyter.com>
Subject: Journal of Politeness Research: Language, Behaviour, Culture Vol. 14, No. 2 (2018)
E-mail this message to a friend Publisher: De Gruyter Mouton
http://www.degruyter.com/mouton Journal Title: Journal of Politeness Research: Language, Behaviour, Culture
Volume Number: 14
Issue Number: 2
Issue Date: 2018
Main Text:
Titelseiten
Page i
Applying (im)politeness and facework research to professional settings: An introduction
Archer, Dawn ; Jagodziński, Piotr
Page 245
Co-creating customer experience through call centre interaction: Interactional achievement and professional face
Jagodziński, Piotr ; Archer, Dawn
Page 257
“Helping you to pay us”: Rapport management in debt collection call centre encounters
Harrington, Leigh
Page 193
Exploring face, identity and relationship management in disagreements in business meetings in Hong Kong
Chan, Angela ; Schnurr, Stephanie ; Zayts, Olga
Page 279
The faces at play in performance appraisals: With a focus upon a UK retail organization
Archer, Dawn ; Willcox, Phil
Page 167
Face(t)s of self and identity in interaction
Bousfield, Derek
Page 225
Linguistic Field(s): Applied Linguistics
Pragmatics
Sociolinguistics
Page Updated: 11-Jul-2018