LINGUIST List 31.230

Fri Jan 17 2020

Jobs: General Linguistics: Manager, Appen

Editor for this issue: Everett Green <>

Date: 16-Jan-2020
From: Schultz <>
Subject: General Linguistics: Manager, Appen, USA
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University or Organization: Appen
Job Location: , USA
Job Title: Appen – Linguistic Project Manager

Job Rank: Manager

Specialty Areas: General Linguistics


Position Summary:

Appen’s Project Manager (PM) is responsible for coordinating teams of specialists, linguists and project resources including independent contractors (ICs) towards customer project delivery while simultaneously handling key stakeholder relationships. The key accountability is delivering key performance metrics (throughput, quality and budget) for assigned projects. The PM works collaboratively with an Appen team to meet all client and project requirements.


The role includes but is not limited to the following duties and responsibilities:

- Delivery to project objectives within project scope, timeline and budget
- Develop and execute delivery and quality management plans to support a project end-to-end
- Coordinate technical activities and aspects of the projects
- Drive continuous project improvements and efficiencies
- Deliver required performance metrics and KPI at or exceeding expectations
- Coordinate between project team members in a matrix environment
- Actively participate in WBR, MBR & some QBR meetings to establish and grow client relationships
- Communicate, with all stakeholders, in a timely, clear and concise manner
- Manage risks and issues and undertake recovery actions as necessary
- Prepare and implement project plans, prepare reports and project-related materials
- Solicit and use input and feedback from client, Appen managers and ICs to help drive efficiencies and improve quality plans
- Provide regular project status reporting and in-depth analysis when required
- Participate in the training and mentoring of new and existing Appen staff
- Adapt to changing project needs and expectations
- Participate in program improvements, initiatives, and committee work as assigned

Qualifications and Experience:

- Degree in linguistics, computational linguistics or language studies
- 2 to 5 years of project management experience in a a technology-oriented or services organization.
- Client facing or relationship management experience
- Motivated self-starter who can establish a course of action for self and others and drive initiatives to completion
- Excellent communication skills including an ability to present information clearly and concisely in writing or verbally. Must also be an attentive and careful listener and respond appropriately to others.
- Driven to focus on quality and service delivery
- Excellent analytical skills including ability to proactively identify problems, gather information and set course of action
- Demonstrated understanding and appreciation for a global marketplace and workforce.
- Innovative thinker who drives the development and implementation of new ideas
- Displays a high level of business acumen
- PMP and Prince 2 certifications are desirable
- Advanced Excel skills
- Proficient in English. Excellent oral and written communication skills.
- Bi-lingual in a second language and Familiarity with a range of Natural Language Processing technologies are a bonus
- Solid understanding of linguistic concepts and terminology
- Exposure to data management

Application Deadline: (Open until filled)

Web Address for Applications:
Contact Information:

Page Updated: 17-Jan-2020