LINGUIST List 33.2340

Mon Jul 25 2022

Jobs: General Linguistics; Program Manager, Appen

Editor for this issue: Lauren Perkins <laurenlinguistlist.org>



Date: 22-Jul-2022
From: Angelique Tiara Rigor <arigorappen.com>
Subject: General Linguistics; Program Manager, Appen, Remote
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University or Organization: Appen
Job Location: , ---------------- (Telecommute)
Job Title: Program Manager

Job Rank: Manager

Specialty Areas: General Linguistics; Linguistic


Description:

Responsibilities:
The role includes but is not limited to the following duties and responsibilities:
- Delivery to project objectives within project scope, timeline and budget.
- Develop and execute delivery and quality management plans to support a project end-to-end.
- Coordinate technical activities and aspects of the projects.
- Provide regular project status reporting and in-depth analysis when required.
- Build strong client relationships to increase client satisfaction and revenue opportunities.
- Drive continuous project improvements and efficiencies.
- Coordinate between project team members in a matrix environment.
- Communicate, with all stakeholders, in a timely, clear, and concise manner across multiple time zones.
- Manage risks and issues and undertake recovery actions as necessary.
- Prepare and implement project plans, prepare reports and project-related materials.
- Solicit and use input and feedback from client, Appen managers and ICs to help drive efficiencies and improve quality plans.
- Participate in the training and mentoring of new and existing Appen staff.
- Participate in program improvements, initiatives, and committee work as assigned.
- Actively participate in WBR, MBR & some QBR meetings to establish and grow client relationships.

Qualifications and Experience:
- BS or BA degree from an accredited university or equivalent work experience preferred.
- 2 to 5 years of project management experience in a a technology-oriented or services organization.
- Client facing or relationship management experience.
- Proficient in English – excellent oral and written communication skills.
- Advanced Excel skills.

Desired Qualifications and Experience:
- Degree in linguistics, computational linguistics or language studies or solid understanding of linguistic concepts and terminology.
- Exposure to speech technology, market research, or a machine-learning related field.
- Experience working with crowdsourcing platforms involving complex demographic requirements a bonus.
- Bi-lingual in a second language and familiarity with a range of Natural Language Processing technologies are a bonus.

You will succeed in this role if you are:
- A motivated self-starter who can establish a course of action for self and others and drive initiatives to completion.
- Able to deal calmly and professionally with ambiguous data while leading in an environment of constant change.
- Able to establish productive, cooperative relationships and demonstrate excellent conflict resolution skills.
- Excellent at communication, including an ability to present information clearly and concisely in writing or verbally.
- Passionate about learning new skills and technologies. Takes personal responsibility for continuous learning.
- An analytical thinker with ability to proactively identify problems, gather information and set course of action.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Please apply via the application link below.

Application Deadline: (Open until filled)

Web Address for Applications: https://talent-appen.icims.com/jobs/6325/project-manager/job?mode=view&&mobile=false&&width=705&&height=500&&bga=true&&needsRedirect=false&&jan1offset=660&&jun1offset=600
Contact Information:
Joyce Lee
Email: jleeappen.com


Page Updated: 25-Jul-2022